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Ask NMJC Help Desk
800.657.6260 (Toll Free)
575.492.2577 (Help Desk)
Hours: Monday-Friday 8AM-5PM
Located in the Ben Alexander Center
The faculty and staff are here to help make your higher education experience successful. We encourage you to take advantage of all the services available and the great variety of educational experiences that will be presented to you. New Mexico Junior College provides a variety of resources to ensure that your college experience is rewarding. College personnel are available to help you receive the services needed to succeed. Do not be afraid to ask for assistance.
Student Services and Resources
Students must self-identify with Accommodation Services and may provide documentation of their disability from an appropriately credentialed professional (i.e., physician, psychologist, educational diagnostician, or other qualified provider). The New Mexico Junior College ADA Student Guideline Manual provides comprehensive information as to the eligibility for services. Eligibility for services is based on the effects / limitations and suggestions for reasonable accommodations, and in accordance with the Americans with Disabilities Act, Section 504.
A student with a concern or complaint who feels they have been incorrectly or unfairly treated has recourse through the complaint procedures. In some instances, complaints can be resolved through an informal process of discussing the matter with the staff, faculty, or department in which the issue originated.
If the issue cannot be resolved the complainant may move to the formal complaint process by contacting one of the following, as appropriate:
Virtual suggestion Vice President for Finance
NMJC Employee Vice President for Instruction
Instructor Vice President for Training and Outreach
Dean Vice President for Student Services
Public Safety President
New Mexico Higher Education Department Complaint Process
NMHED will receive complaints that were unable to be resolved through the institution’s internal complaint process. Generally, in order to file a complaint with NMHED, you must have already filed with and received a response from the institution which you are complaining against. If you have legitimate reasons preventing you from filing a complaint with the institution, you must provide supporting documentation to that regard.
Contact: New Mexico Higher Education Department, http://hed.state.nm.us/Complaint.aspx
In accordance with the Federal Program Integrity rules effective July 1, 2011, the
New Mexico Higher Education Department (NMHED) will review complaints regarding public
and private postsecondary institutions in New Mexico as well as New Mexico resident
students attending out-of-state institutions.
In accordance with The Higher Education Opportunity Act of 2008 (HEOA) which requires that postsecondary institutions participating in federal student aid programs make certain disclosures to enrolled and prospective students, parents, employees, and the public, NMJC has posted these disclosures at www.nmjc.edu. For additional information, including requesting a paper copy of any materials, please call or e-mail the appropriate office or visit the indicated websites.
Refer to the Student Handbook for specific safety information.
New Mexico Junior College security is responsible for securing buildings and providing campus-wide patrol. They also perform investigations and document incidents that occur on campus. In the event follow up is necessary, or an incident constitutes a criminal offense, the Hobbs Police Department, Lea County Sheriff ’s Department or New Mexico State Police may be notified. NMJC will inform the parents or legal guardians of students under age 21 who have violated laws on the use or possession of alcohol or drugs, as allowed by the Higher Education Amendments of 1998.
Additional information concerning security services, crime prevention, general safety, and security on and off campus is available through the Security Office. In compliance with the Campus Crime Awareness and Campus Security Act of 1990, the College distributes to all current students and employees descriptions of policies related to campus safety and statistics concerning specific types of crimes.
Contact Information: Security Office, Ben Alexander Student Center, 575.399.2033 or 575.492.2589
Campus Crime and conduct violation statistics are provided. The reports are accessible on the campus web site (www.nmjc.edu). Hard copy reports are available upon request from the Director of Administrative Services.
In addition to classroom exams, the Testing Center administers the Pre-GED exams and the Accuplacer tests. In addition, the Testing Center offers placement examinations for various programs.
A picture ID is required for all students taking an exam in the Testing Center—no exceptions! Cell phones are not allowed in the Testing Center. Earplugs are permissible for students taking exams. Surveillance cameras are active in the Testing Center to detect irregularities by students taking exams.
The VA pays strictly by the actual dates of a student’s courses within each term or part of term. For example, a student enrolls only in the minimum hours required for a full-time load for a semester but has a course that ends halfway through the semester. The student is not considered full-time by the VA once the course has ended and is then paid based upon the number of credits still in progress.
Along with the application for Program of Education or Training, the student must include certified copies of discharge (DD-214) and, when applicable, original marriage license and birth certificates of children claimed as dependents.
Refer to the section on Finances for more information on the certification process.